Privacy Policy

We are committed to protecting the privacy and personal information of our guests.

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information.

Collection of Information: We collect personal information from our guests when they make a reservation or check-in at our hotel. This information may include their name, address, phone number, email address, payment information, and other relevant details necessary to provide them with our services.

Use of Information: We use the personal information we collect from our guests for the following purposes:

To process reservations and check-ins
To provide customer service and support
To communicate with guests regarding their reservations and requests
To personalize and improve our services and offerings
To comply with legal and regulatory requirements

Disclosure of Information: We do not share or disclose our guests' personal information to third parties except in the following circumstances:

To comply with legal and regulatory requirements
To cooperate with law enforcement and government authorities
To protect the safety and security of our guests and staff
To provide our services and offerings to our guests (e.g., sharing information with third-party service providers like travel agencies or tour operators)

Data Security: We take reasonable and appropriate measures to protect the personal information of our guests from unauthorized access, disclosure, or misuse. We use industry-standard security technologies and procedures to safeguard personal information and maintain the confidentiality of our guests' data.

Retention of Information: We retain personal information for as long as necessary to provide our services and offerings, and to comply with legal and regulatory requirements.

Your Rights: Guests have the right to access, correct, or delete their personal information that we collect and maintain. They may also object to the processing of their personal information, and to withdraw their consent at any time. To exercise these rights, guests may contact us using the information provided below.

Changes to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices and applicable laws. We encourage guests to review this Policy periodically to stay informed about how we collect, use, and protect their personal information.

Contact Information: If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights as described above, please contact us at:

support@oceanviewhotelandrestaurant.com or call us on WhatApp +504-3140-0308

By making a reservation or staying at our hotel, you consent to the terms of this Privacy Policy and our collection, use, and disclosure of your personal information as described herein.